Help / Billing
How to Cancel Your Subscription
One click in the dashboard. Billing stops automatically. After a paid period, no lock-out and no Upgrade nag.
Last updated July 2026
Cancel in one click
- 1
Open your dashboard
renderwave.io/dashboard — same account as checkout.
- 2
Click Cancel Subscription
Confirm the dialog. Feedback is optional and never required to cancel.
- 3
You're done
We cancel billing in Stripe for you. License rules (no lock-out after paid, trial cutoff if never paid) apply automatically via webhooks. No extra portal step.
The billing portal is only for cards and invoices — cancel lives on the dashboard.
What happens after you cancel
After a paid period
- -Access through the end of the current period, then no further charges
- -Installed app keeps full Studio features
- -No lock-out and no Upgrade prompt for that license
- -New updates and shaders stop until you resubscribe
Trial only (never paid)
- -Cancel before any paid invoice to avoid a charge
- -Full Studio until the trial end date
- -Then Free Edition continues (720p)
- -Past-due cancels immediately so retries stop
Legal wording: Terms §6–7 (no lock-out + cancellation).
FAQ
Do I need to uninstall the app?
No. Keep using the build you already have. After a paid cancel, features stay Studio-level; only auto-updates stop.
When does billing actually stop?
Active and trial plans cancel at period end — you keep access until then and are not charged again. Past-due plans cancel immediately so Stripe stops payment retries. No pro-rated refunds for partial periods; see the 30-day money-back guarantee for first-time purchases.
Can someone cancel for me?
Yes. Email [email protected] from the account email.
How do I get a refund?
First-time purchasers can request a full refund within 30 days. Write [email protected]. Details: Terms §8.
Need help canceling?
Email the developer. Include the email on the account and we will take care of it.
[email protected]